28 Call Analytics Tiles Available
Create custom alert levels so you are always in control.
Cloud based, Access via Phone, Tablet, Desktop, Raspberry Pi, Internet Enabled TV.
Expose your dark data and leverage business intelligence to start making informed decisions.
Connects to Plantronics headsets for an even deeper level of analytics. Mute Instances, Disconnects, Conversation Health. With API's to add your own hardware data.
Automated PDF reporting, customizable datasets and historical insights. Scheduled to receive in your inbox.
Drag and Drop Tile placements, Alert levels, Agent Avatars & Dashboard themes.
6 Different views to begin your customization.